Large organizations and companies can now interact with customers through a Whatsapp verified account.
Like Twitter and Facebook, your account will now be verified on WhatsApp.
The information that was launched a few days back for WhatsApp is going to launch a new app in India. Large organizations and companies can now interact with customers through a WhatsApp verified account.
Customers can interact directly with companies or organizations. A yellow chatbox will be given for this. This chat box can not be deleted. But if you do not want to talk to a company, you will be given the option of blocking.
BookMyShow is not the only company that is looking for what is known as “WhatsApp for Business”. WhatsApp is in talks with other companies such as Uber’s local rival, Ola, and the OYO hotel aggregator, and some airlines.
The ”Factor Daily” has given the news of the launch of this feature in India.
In the alleged form, this service book has been done by Book My Shows, Book My Show has also been sent to the customer’s ticket booking confirmation. One user shared screenshots of this on Twitter.
In general, users are able to delete messages and chats from a regular conversation, but WhatsApp seems to be forcing users to keep records of chats with a verified business.The green badges are an effort to make businesses appear more trustworthy on the messaging app, and could encourage more businesses to get on the platform.